Sandos Caracol Eco Resort & Spa

Last Inspected: November 2012

​​Sandos Caracol Eco Resort & Spa is a family oriented all inclusive resorts located 45 minutes from Cancun and just 15 minutes from Playa del Carmen. If you are looking for an ecological all-inclusive resort where you have a great sandy beach, are immersed in the native jungle and have great accommodations, this is a resort for you!

Questions? Email Sharon, your all inclusive resorts expert for more information.

Free All Inclusive Travel Guide

Sandos Caracol is located on an unspoiled white sandy beach.  The resort his set in the middle of a lush green natural tropical jungle setting including cenotes, mangroves and natural lagoons. If you love being in nature, you’ll love this resort setting.

The resort has 956 rooms in 3 floor buildings. Three sections offer three different experiences:  the Sanditos Family Section (639 rooms) offers fun areas for families including the water park; the Select Club Adults Only Section (218 rooms) for adults 21+ offering more peace and privacy; the Royal Elite Rooms Section (99 rooms) which features eco-friendly beachfront suites and fresh, minimalist design.

Family Friendly All Inclusive Resorts

Sandos Caracol Eco Resort & Spa is very family friendly offering families a water park for children which includes 17 slides and a kids club with lots of indoor and outdoor activities.   The resort offers a program for teens that includes Wii and Xbox games.

The kids club is available to children from 4 through 12 years and is open from 10 am to 8 pm.

In addition, children will love the animals that roam the area, the turtles that swim in the natural lagoons and cenotes, the monkeys in the trees, the birds that live in the jungle at the resort and the animals that are cared for at the resort.

What is included in the all inclusive resorts package?

Your resort fee includes unlimited food and snacks, drinks both alcoholic and non-alcoholic, supervised kids club, use of fitness center, daily onsite activities, nightly live entertainment plus theme parties and shows, non-motorized water sports, hotel taxes and gratuities.

What is not included in the all-inclusive package?

Internet access is available for a fee.  Surcharges may apply for some specialty dishes.

All Inclusive Resorts Accommodations

Standard rooms include either one king or two double beds, air conditioning and ceiling fan, bathroom with shower, sofa bed, desk, cable TV, in-room safe, mini bar, complimentary bottled water, furnished balcony with garden, beach, pool, sea or jungle views. Internet service is available for a fee. Maximum occupancy is 2 adults & 2 children or 3 adults & 1 child.

Deluxe rooms include one king, air conditioning and ceiling fan, bathroom with shower and jetted tub, sofa bed, desk, cable TV, in-room safe, mini bar, complimentary bottled water, furnished balcony with garden, beach, pool, sea or jungle views. Internet service is available for a fee. Maximum occupancy is 2 adults & 2 children or 3 adults & 1 child.

Junior Suites include one king, air conditioning and ceiling fan, full bathroom with shower, separate living area with double sofa bed, desk, cable TV, in-room safe, mini bar, complimentary bottled water, furnished balcony with garden, beach, pool, sea or jungle views. Internet service is available for a fee. These suites are located on the third floor.  Maximum occupancy is 2 adults & 2 children or 3 adults & 1 child or 2 adults & 3 children.

Cribs and roll away beds available.

Royal Elite accommodations offer a villa section away from the active Sanditos family section of the resort.  Royal Elite offers private pools, dedicated areas, exclusive butler services and added amenities. Distinct bracelets identify guests of this section.

Royal Elite Ocean Front Superior rooms are located in the villas section facing the ocean and the pool  Two queen beds, bathroom with shower, vanity mirror, hair dryer, robes, desk, 42” satellite plasma TV, iPod dock, clock radio, fully stocked min-bar including snacks, hot and cold water dispenser, laptop size safety deposit box, air conditioning and ceiling fan, turndown service, furnished terrace or balcony with ocean and pool view. Internet access is available for a fee.  Maximum occupancy are 3 adults or 2 adult & 2 children.

Royal Elite Ocean Front Junior Suite are located in the villas section facing the ocean and the pool  One king bed and one sofa bed in the master bedroom, bathroom with shower, vanity mirror, hair dryer, robes, living room with double sofa bed, desk, 42” satellite plasma TV, iPod dock, clock radio, fully stocked min-bar including snacks, hot and cold water dispenser, laptop size safety deposit box, air conditioning and ceiling fan, turndown service, furnished terrace or balcony with ocean and pool view. Internet access is available for a fee.  Maximum occupancy are 3 adults & 1 child or 2 adult & 2 children or 2 adults & 3 children.

Royal Elite Ocean Front Penthouse Suites are recently renovated and include the most modern technology in sustainable energy.  These suites are located in the villas section facing the ocean.  One king bed and one sofa bed in the master bedroom, bathroom with shower and jetted tub, vanity mirror, hairdryer, robes, separate living room with double sofa bed, desk, 42” plasma TV with satellite, iPod dock, dining area for 4 persons; clock radio, fully stocked mini bar including snacks, hot and cold water dispenser, laptop size safety deposit box, air conditioning and ceiling fan, furnished terrace or balcony with ocean view. Distinctive VIP bracelets for Select Club VIP access.       Maximum occupancy is 3 adults or 2 adults & 2 children.

Dining Options

Sandos Caracol Eco Resort & Spa offers guests 8 restaurants and 11 bars and a disco and nightclub.

La Laguna is the main international buffet restaurant open for breakfast, lunch and dinner.  

Las Mascaras is a Mexican buffet open for dinner only.  Casual dress code applies.

La Toscana is an Italian buffet restaurant open for dinner. Casual dress code applies.

La Riviera is a Mediterranean a la carte restaurant open for dinner.  Reservations required. Casual elegance dress code applies.  Dress shorts allowed.

El Gaucho is an a la carte steak house.  Open for dinner.  Reservations required. Casual elegance dress code applies. Dress shorts allowed.

El Templo is a Pan-Asian Oriental restaurant with a la carte dinner service.  Seatings at 6 pm, 7:45 pm and 9:15 pm.  Reservations required.  Casual elegance dress code applies.  Dress shorts allowed.

Fogo Do Brazil is a Brazilian a la carte dinner restaurant with show dining options.  Seatings at 6 pm, 7:45 pm and 9:15 pm. Reservations required.  Casual elegance dress code applies.  Dress shorts allowed.

La Jungla is the Select Club and offers snacks, coffee, tea, breads, cereal, hotcakes, omelets and more.  Open daily from 10:30 am to 4 pm.

11 Bars are available including 3 pool bars - one for Select Club guests only as well as a Beach Club for Select Club guests only.

Sandos Caracol Eco Resort & Spa Activities

Sandos Caracol offers many unique activities such as being a part of a spectacular Mayan ceremony, eco trails, local animals, suspension bridge, sacred trees and crystal clear cenotes surrounded by a unique natural setting.  Learn about the environment at Planet Sandos, an extraordinary NASA-designed program created to inform guests about climate change and it’s affects on the planet.

Water sports include kayaking, sailing and hobie cats, snorkeling, windsurfing and introductory diving lessons.

Land activities include bocce, fitness center, tennis, volleyball, aerobics, onsite ecotours and bicycles.

Xcalacoco Experience is a unique program that allows guests to discover the Mayan culture in it’s natural setting.  Activities include an eco tour and nature trails that allow guests to explore Mayan ruins, witness Mayan ceremonies, visit a Maya herbalist, plant indigenous species significant to the Mayan culture, participate in natural treatments and ancient rituals at the Spa.

Sandos Spa offers unique spa experiences using the finest products on the market with therapies formulated with sea, mineral and natural herbal ingredients for a unique treatment.  22 treatment rooms are available for a large variety of services.  Water circuits with different jetstream areas, foot bath, jacuzzi and solarium are available.

Enjoy one of the top all inclusive resorts located within the jungle on the Mayan Riviera!