Moon Palace Golf & Spa Resort Testimonials
Praise And Gratitude Shared By Our Customers
Enjoy what our travels shared about their Moon Palace Golf & Spa Resort stay!
We have had a blast!!!! We want to return next year!!!! THANK YOU!!!!!!
Amy, Moon Palace, December 2008
Good morning Sharon,
Just wanted to let you know that we had a GREAT time at the Moon Palace, once again. The weather was beautiful everyday. We had a couple showers but it was always early in the morning and didn’t last long.
Thank you again for ensuring that everything was in order for our trip.
Sure hope you have a great time as well the end of this month J
Christine, June 2009
Hello Sharon. I just wanted to take a minute to write you a quick "Thank you!!!!" for directing us to the Moon Palace Resort for our family vacation. We just returned last night from 7 wonderful, fun and sun filled days at the Moon Palace and it was everything you said it would be and more. We did take a day tour of the Palace resort on the "island of the pretty lady" and at Beach Palace as well. Both were nice but didn't really compare to the Moon Palace. It was so huge, PLENTY of walking which was important to me, wonderful food, drink, and pools.
So again, thank you for helping us with everything and for being so efficient. I have already forwarded your name and e-mail address to a friend who is looking at a Cancun trip to the Moon Palace in the near future.
Pat and Troy, July 2009
Hey Sharon -
I just wanted to say thank you for helping me with organizing our wedding trip to Mexico. We got back about 2 weeks ago and it was the most amazing trip ever! Everything went perfectly and was absolutely beautiful. The resort was wonderful and we will never forget our wedding. Thank you so much for all your help during the planning stages. We've already decided we'd like to take another vacation back to a Palace hotel. Do you plan vacations for different locations, or only Palace resorts, cause I would love to use you as a resource if possible. Thanks so much!!
Liz, July 2009
We wanted to report back to you regarding our vacation. We loved the Moon Palace and everything you set up turned out great. Thanks for the recommendation and all your help.
Dan and Andrea, November 2009
Our vacation was AMAZING! I think Andrew and I loved the Moon Palace more this time, than our first.
Our room, the family room, was perfect! We had a partial ocean view and everything!
The entire staff at the Moon Palace went above and beyond to make our stay special. As a matter of fact, our 8 year old has a peanut / tree nut allergy. So on our first visit to Bungambelias (spelling?) we asked the host (Wendy) if she could help us determine what in the desert area did not have nuts. Well, she did more than that. She went and got the Chef, and asked him to point out every single item that was nut free. Then, she took us to the PR desk to get a letter generated that would be sent to all the Moon Palace restaurants advising them of Gianna’s allergy, and then gave us a letter to take with. It made everything so much easier, and we felt comfortable knowing they were taking extra precautions to keep our baby safe.
I can’t thank you enough for helping us with our trip!
I can’t wait to go back! Hoping to do an ADULT ONLY TRIP in March of next year!
Tammy & Andrew
Moon Palace Golf & Spa Resort April 2011
We really enjoyed a lot our stay at Moon Palace, it was awesome!!!!! My kids loved the swimming pool, the food was delicious, the room just beautiful, everything was excellent. We recommend this to everybody.
Moon Palace Golf & Spa Resort September 2010
We had an absolute fantastic time at the Moon Palace. So much so that we would definitely go back and we are interested in the Moon Palace in the Dominican Repulic.
My experience from beginning to end was above satisfactory from communicating with you, to paying (in installments), to actually traveling.
Thank you so much for your assistance.
Hope to be making reservations with you for next year.
PS. I will be giving your contact to my friends and family; since I have been raving about the trip and how easy you made it for us, everybody wants to go.
Moon Palace Golf & Spa Resort August 2010
It was awesome. Everything was great. flights were perfect and the shuttles were excellent. They were there waiting for us. Had our names. Waited about 10-15 min. The Palace was incredible. Thanks for everything. Airline was very good too. Now I have to sell it to my family for a family reunion for 2013...20 of us. It would be perfect. Love to get all the same deals if possible. The 1500 was so nice to have...thanks for all your hard work. I will be in contact again. If the reunion falls through...we will go by ourselves again!
Lisa, August 2011
Let's just say we had a blast
We should have listened to all your instructions regarding the arrival and the people sell time shares etc lost 100 us
But our stay at the palace nizuc was great
My only comment was the drinks were not to my tastes as none were top shelf but we loved the champagne they served dubois
The spa was great
The boys had a lot of fun all the parasailing, zip lines, 4 wheelers , dolphin swimming and disco.
We will most likely be doing this again
Ivan, July 2011
Sorry I didn’t get back to you until now. Life has been crazy with sports, work and house reno’s.
Our trip was awesome!! Wow, the weather is smoking hot at that time of the year! Everything was good. When we first checked in they tried to put us in a room that overlooked an ugly red roof. They told us that we could use our points to upgrade. (I kind of thought that may happen) We told them that we wanted the points for other things and that we were disappointed and not very pleased. (I think it helped that we had been there once before) They did end up accommodating us. Both rooms were beside each other and they were in the same building as last time. (overlooked the garden but still had an ocean view.) JIt was very quiet so it wasn’t like there was a shortage of rooms.
We used the points for: tours, all of us swam with the dolphins, massages for all of us, profession photography session, tequila gift pack and limo back to airport. We used all $4000 points except $5 (got our money’s worth)
We went on Expor Tour which was great! Glad we did this. This was extra but it was worth it. (The only thing I would recommend to people is don’t do the zip lines first.) The line up to get harnessed up took forever, and we ran out of time at the end and felt quite rushed to try and see everything. It is well run and I felt very safe on the zip lines.
We checked out two other Palace Resorts. We went into Playa del Carman and spent some time at Playa Palace (the beach there was beautiful) One of the tours we stopped at Adventura Palace to eat and spend time at the pool. (nice that you could use there facilities and eat and drink and not worry about needing money) If the resorts ever ask you for feedback, it would be great if they had shuttle service to Playa del Carman as well as Cancun. (nice to be able to go to 5thAve to shop) We ended up renting a car. It was cheaper than taking a cab because there were 5 of us. Cabs would only take max 4. (price increase quite a bit for a van.)
One thing that we found was because it was low season; several of the restaurants were closed for maintenance. It seemed like it was our favorites that were closed. That was a bit disappointing.
Overall it was a fabulous holiday!
Liz, April 2011
The trip was great and Kate had a blast at the concert as it was her first. It was a vary relaxing time I am glad we stayed at the Moon palace.
Thank you for helping set this up we both Remember this trip and our time together for a long time.
Mark, March, 2012